Customer Service means different things to different people. Expressing the need for an increase in soft skills that go beyond the basic understanding of how to do a job and understanding customer needs, wants, and likes can increase the value of your company.
In this hands-on session with Lady Bizness, learn some tips for soft skills enhancement, creating memorable experiences, and increasing customer retention.
To register for any FREE small business seminar or to view
a complete listing of the upcoming offerings in Surry and Yadkin counties, visit surry.edu/sbc.
For Additional information concerning confidential
one-on-one counseling and referrals, contact Denise Brown
at browndw@surry.edu or 336-386-3685.